I did not ask you to reprovide the same info... just to fill in the gaps. My dismay was cause by the fact that i had to wait till your third post and the fifth post of the thread (four days later) for the info we request in your first post. That ship sailed.
Now five days later i have sufficient info to help you.
DriverPacks BASE copies proxy info from IE... If IE can get to the net then so should DriverPacks BASE. It will use the proxy data copied from IE.
Per your policy this would not be allowed but Should work... Please test to make sure IE can get to DriverPacks.net if so then BASE should ge able to get its list of updates (and presumably not hang).
I have clients with proxy, and my personal setup uses ISA server, this is a known working configuration.
Let me know if you can get to DriverPacks.net from IE on the machine in question. This will identify the specific issue with the machine and / or the BASE issue with your proxy. A better statement is, help me to know more precisely how i go about duplicating the issue.
more info:
On proxy support topics.
http://forum.driverpacks.net/viewtopic. … 225#p17225
http://forum.driverpacks.net/viewtopic. … 224#p17224
http://forum.driverpacks.net/viewtopic.php?id=2585
On syntax for manualy adding proxy values
http://forum.driverpacks.net/viewtopic.php?id=2332
----snip
>>new command line switch by request /proxy
>>Usage /proxy:"LocalProxy:Port"[,"Username","Password"]
>>examples
>>DPs_BASE.exe /proxy:"192.168.1.1:8080"
>>DPs_BASE.exe /proxy:"LocalProxy:8080","administrator","password"
----snip
So it is possable to let BASE access through a proxy even if IE (and other net apps) is disallowed.
Again your situation is not new or unique and has been integrated from the begining (2003), Bug reported, addressed, tested, debugged and retested by many people for many years. Our main user base is the IT professional. You are not the only one of our hundreds of millions of users who secures a network.
That is why details are important... I must ask myself "what is unique to your setup that thousands of other users in your same situation are not affected by?"
I'll play with a scenario where DNS resolves but Proxy fails... and see where i land, with a little luck I can duplicate your 6 minute freeze. Once i can duplicate the problem then i can fix the problem... since i am 98% done with the next release I would like to included it, and credit you for reporting it. If i can duplicate /find it of course. [thinking out loud] What results on your network take BASE into a 6 minute routine to finnaly fail? Failure usually takes around ten seconds. For a while i had a Cancel / Abort button on that page... perhaps i should put it back for edge cases like this....
Thanks for your persistence in this matter.
PS No it doesn't sound odd... For corp. security it's quite common. Most of our team works in similar environments around the world. I am used to much higher security levels. Two of my previous employers were required to meet Fed Gov level security. I have seen setups that you would not even belive me if i described them to you... Even one setup that had the engineers from cisco call us in to show them how to access it... All of their back doors were failing and they were totally locked out... and they were local to the equiptment (in the room with it).