Topic: [REQ] *FIX* BSOD 0x00009087 on Dell 760 w/ICH10 Southbridge DP_MS_9.01
Hi people,
I've searched the forums and haven't seen any recent (last few months) posts on this subject but it may be more common than that would suggest?
I was really tearing my hair out as to why my new batch of Dell 760s were freezing then blue-screening on shutdown despite the image previously working fine.
After doing some Googling it seemed that it could be a problem related to the Intel Matrix Storage driver and the ICH10 Southbridge controller trying to use 'Link Power Management' on SATA drives that don't support it during shutdown as this has caused problems in the past it seems. There were some suggestions that switching SATA mode to ATA or Legacy fixed this but I wanted to know more and dug a bit further.
I think the driver included with Mass Storage 9.01 is version 8.9.0.1007 and upgrading this to Dell's stand-alone driver (v8.9.0.1009) didn't fix the problem either.
Fortunately, the latest version of the Matrix Storage Manager application on Intel's website is bundled with a version 8.9.1023 ICH10 driver and this DOES fix the problem!
The important link to the updated Intel download is here:
http://downloadcenter.intel.com/Detail_ … p;lang=eng
Cheers,
Mulgie
p.s. The 3 sites where I found out the info that helped me (if anyone is curious) are:
(BSOD STOP 0x00009087 while shutting down Windows)
http://social.technet.microsoft.com/For … 09670b310b
(Optiplex 760 Imaging Issue)
http://episteme.arstechnica.com/eve/for … 2007210041
(Intel® Matrix Storage Manager Bug)
http://www.paulscomputerservice.net/ind … Error9.php
Last edited by Mulgie (2010-02-12 22:23:14)