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Ever since I've started using the recent driverpack sound updates on my unattended CD I've been getting some bluescreens during the windows xp setup. When it goes to install the drivers it bluescreens and mentions portcls.sys and that's about it. Re-starting the setup seems to work but then I have to uninstall the sound driver and download the official one.
The computer it's bluescreening on right now is a dell GX270 that has integrated realtek AC97 audio.
I'll need to see your HWID list and your setupapi.log please.
how can I post my log since you dont allow long posts or attachments?
the log may have to be split into two or three posts... or you could just snip the relevent part out and post that...
This is from a dell GX60
PCI\VEN_8086&DEV_24C5&SUBSYS_013A1028&REV_01\3&172E68DD&0&FD: Multimedia Audio Controller
[2010/04/01 11:00:18 700.1042 Driver Install]
#-019 Searching for hardware ID(s): pci\ven_8086&dev_24c5&subsys_013a1028&rev_01,pci\ven_8086&dev_24c5&subsys_013a1028,pci\ven_8086&dev_24c5&cc_040100,pci\ven_8086&dev_24c5&cc_0401
#-018 Searching for compatible ID(s): pci\ven_8086&dev_24c5&rev_01,pci\ven_8086&dev_24c5,pci\ven_8086&cc_040100,pci\ven_8086&cc_0401,pci\ven_8086,pci\cc_040100,pci\cc_0401
#-198 Command line processed: "C:\WINDOWS\system32\setup.exe" -newsetup
#I022 Found "PCI\VEN_8086&DEV_24C5&CC_0401" in C:\D\S\R1\alcxau.inf; Device: "Realtek AC'97 Audio"; Driver: "Realtek AC'97 Audio"; Provider: "Realtek Semiconductor Corp."; Mfg: "Realtek"; Section name: "AC97AUD".
#I087 Driver node not trusted, rank changed from 0x00000003 to 0x00008003.
#I023 Actual install section: [AC97AUD.NTx86]. Rank: 0x00008003. Effective driver date: 09/24/2008.
#-166 Device install function: DIF_SELECTBESTCOMPATDRV.
#I063 Selected driver installs from section [AC97AUD] in "c:\d\s\r1\alcxau.inf".
#I320 Class GUID of device remains: {4D36E96C-E325-11CE-BFC1-08002BE10318}.
#I060 Set selected driver.
#I058 Selected best compatible driver.
#-124 Doing copy-only install of "PCI\VEN_8086&DEV_24C5&SUBSYS_013A1028&REV_01\3&172E68DD&0&FD".
#E360 An unsigned or incorrectly signed file "c:\d\s\r1\alcxau.inf" for driver "Realtek AC'97 Audio" will be installed (Policy=Ignore). Error 0x800b0100: No signature was present in the subject.
#-336 Copying file "c:\d\s\r1\ALCXWDM.SYS" to "C:\WINDOWS\system32\drivers\ALCXWDM.SYS" via temporary file "C:\WINDOWS\system32\drivers\SET1C5.tmp".
#E360 An unsigned or incorrectly signed file "c:\d\s\r1\ALCXWDM.SYS" for driver "Realtek AC'97 Audio" will be installed (Policy=Ignore). Error 0x800b0100: No signature was present in the subject.
#-336 Copying file "c:\d\s\r1\SOUNDMAN.EXE" to "C:\WINDOWS\SOUNDMAN.EXE" via temporary file "C:\WINDOWS\SET1C6.tmp".
#E360 An unsigned or incorrectly signed file "c:\d\s\r1\SOUNDMAN.EXE" for driver "Realtek AC'97 Audio" will be installed (Policy=Ignore). Error 0x800b0100: No signature was present in the subject.
#-336 Copying file "c:\d\s\r1\ALSNDMGR.CPL" to "C:\WINDOWS\system32\ALSNDMGR.CPL" via temporary file "C:\WINDOWS\system32\SET1C7.tmp".
#E360 An unsigned or incorrectly signed file "c:\d\s\r1\ALSNDMGR.CPL" for driver "Realtek AC'97 Audio" will be installed (Policy=Ignore). Error 0x800b0100: No signature was present in the subject.
#-336 Copying file "c:\d\s\r1\ALSNDMGR.WAV" to "C:\WINDOWS\system32\ALSNDMGR.WAV" via temporary file "C:\WINDOWS\system32\SET1C8.tmp".
#E360 An unsigned or incorrectly signed file "c:\d\s\r1\ALSNDMGR.WAV" for driver "Realtek AC'97 Audio" will be installed (Policy=Ignore). Error 0x800b0100: No signature was present in the subject.
#-336 Copying file "c:\d\s\r1\RTLCPL.EXE" to "C:\WINDOWS\system32\RTLCPL.EXE" via temporary file "C:\WINDOWS\system32\SET1C9.tmp".
#E360 An unsigned or incorrectly signed file "c:\d\s\r1\RTLCPL.EXE" for driver "Realtek AC'97 Audio" will be installed (Policy=Ignore). Error 0x800b0100: No signature was present in the subject.
#-336 Copying file "c:\d\s\r1\RTLCPAPI.dll" to "C:\WINDOWS\system32\RTLCPAPI.dll" via temporary file "C:\WINDOWS\system32\SET1CA.tmp".
#E360 An unsigned or incorrectly signed file "c:\d\s\r1\RTLCPAPI.dll" for driver "Realtek AC'97 Audio" will be installed (Policy=Ignore). Error 0x800b0100: No signature was present in the subject.
#-336 Copying file "c:\d\s\r1\Alcrmv.exe" to "C:\WINDOWS\Alcrmv.exe" via temporary file "C:\WINDOWS\SET1CB.tmp".
#E360 An unsigned or incorrectly signed file "c:\d\s\r1\Alcrmv.exe" for driver "Realtek AC'97 Audio" will be installed (Policy=Ignore). Error 0x800b0100: No signature was present in the subject.
#-166 Device install function: DIF_REGISTER_COINSTALLERS.
#I056 Coinstallers registered.
#-166 Device install function: DIF_INSTALLINTERFACES.
#-011 Installing section [AC97AUD.NTx86.Interfaces] from "c:\d\s\r1\alcxau.inf".
#I054 Interfaces installed.
#-166 Device install function: DIF_INSTALLDEVICE.
#I123 Doing full install of "PCI\VEN_8086&DEV_24C5&SUBSYS_013A1028&REV_01\3&172E68DD&0&FD".
#E360 An unsigned or incorrectly signed file "c:\d\s\r1\alcxau.inf" for driver "Realtek AC'97 Audio" will be installed (Policy=Ignore). Error 0x800b0100: No signature was present in the subject.
if I am reading that correctly there is no portcls.sys for the ac97 driver? Does that mean it tried to use the wrong driver?
The setup bluescreened right in the middle and then resumed. I'm not seeing any evidence of that in the setupapi.log. I don't see anything mentioning portcls.sys either. Should I post the whole log?
Last edited by Requi3m (2010-04-02 06:50:37)
I may have found the problem. I just discovered that my sound B pack was half the size it should be. It would be nice if there was some kind of automatic CRC verification or something of downloaded archives considering their size. I often have to re-download the archives a lot because my connection drops out sometimes.
Last edited by Requi3m (2010-04-02 08:18:07)
It would be nice if there was some kind of automatic CRC verification or something of downloaded archives considering their size.
funny you should mention that. You might want to keep an eye on the testing forum VERY soon...
you MUST have the correct chipset drivers installed before trying any other driver.
please post the log snippets that tell us about the base hardware devices and the drivers that were loaded.
I think the corrupted pack was the issue this time...
MD5 check-sum verification is 99.99% done in my local copy (head revision)..., at least for downloads done directly from DriverPacks BASE
mr_smartepants got a sneak preview yesterday .
IDK if i will even attempt to implement MD5 further checks...
IE for selected packs that are already on the local machine.
That is possible, but IDK if it is worth the effort to code... (Jeff scratches his head and shrugs)
Bad DLs are not an issue that is reported very often. Simple CDN has eliminated most of those issues for us 
!
It was the problem, you can close this thread now thanks 
We don't usually close threads...
We hope that someone with a similar issue will find it, and Post here rather than starting a new thread
Thanks for reporting your success and letting us know that re-downloading a corrupt DriverPack was in fact the resolution!
Have an awesome day and thanks for reporting!
Jeff
This just happened to me again on a different computer that was on a better connection that doesn't drop out. The sound b that was downloaded by driverpacks base was too small.
nevermind
Last edited by Requi3m (2010-04-11 06:50:51)
i have the same problem when i install the driver or update it it gives me BSOD and something about portcls.sys
Please help i had this problem before on the same pc but that os kept giving me bsod on startup and i cant remember how i fixed it
Last edited by mad man 446 (2010-11-28 05:19:44)
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