Topic: error on HWID

Hi, i have a problem with a PC of my friend. He has 2 sound card, one is integrated and the other is soundblaster. Well, i have disabled the integrated via the BIOS, then i have installed an unattended windows xp, the drivers of the sound card have not been installed, i have tried to install it manually, but without success. So i searched the HWID  and i have seen it is not present in the .inf file of the original disc (drivers).
my question: maybe Windows xp has set a wrong HWID to the sound card?
all the HWID is the .inf file begin with "PCI\VEN_1102&DEV_0007", while the HWID in windows xp is "PCI\VEN_13F6&DEV_0111&SUBSYS_011113F6"
Here are the files:
http://depositfiles.com/files/0sgw1mshq

Last edited by Major (2009-12-23 10:05:54)

Re: error on HWID

PCI\VEN_13F6&DEV_0111 = CMI8338/C3DX PCI Audio Device (VENdor = C-Media Electronics Inc)
This is the device you believe you disabled. Disabling a device in BIOS usually will not actually disable it or have any effect at all on XP's PnP discovery. XP will still find it and insist on you providing a driver for it... You may disable it in windows if you like although this is not necessary or important, simply make sure the SoundBlaster is the "primary" device.

You did not include which versions of the sound packs you used... I will just guess both the official releases were used.
Both the specific HWID PCI\VEN_13F6&DEV_0111&SUBSYS_011113F6 an the generic PCI\VEN_13F6&DEV_0111 are included in DP_Sound_B_wnt5_x86-32_805\D\S\C2 I also notice that there is a Control Panel included in C2 But no finisher entry in the packs INI that corresponds to it. Perhaps running the CMICONTROL.exe will help / fix that issue.

PCI\VEN_1102&DEV_0007 = Creative Sound Blaster X-Fi

Your HWIDs from the DPsFnshr.log

2009-12-22 15:58:20 : <INIT> Start logging of the HWIDs for relevant devices present in this system.
2009-12-22 15:58:20 : <INIT> 1. ACPI devices

ACPI\FIXEDBUTTON\2&DABA3FF&0                                : Botón de característica fija ACPI
ACPI\GENUINEINTEL_-_X86_FAMILY_15_MODEL_3\_0                : Intel(R) Pentium(R) 4 CPU 2.80GHz
ACPI\GENUINEINTEL_-_X86_FAMILY_15_MODEL_3\_1                : Intel(R) Pentium(R) 4 CPU 2.80GHz
ACPI\PNP0000\4&1B5998F7&0                                   : Controladora de interrupciones programable
ACPI\PNP0100\4&1B5998F7&0                                   : Cronómetro del sistema
ACPI\PNP0200\4&1B5998F7&0                                   : Controladora de acceso directo a memoria
ACPI\PNP0401\4&1B5998F7&0                                   : Puerto de impresora ECP (LPT1)
ACPI\PNP0501\1                                              : Puerto de comunicaciones (COM1)
ACPI\PNP0700\4&1B5998F7&0                                   : Controlador estándar de disquetes
ACPI\PNP0800\4&1B5998F7&0                                   : Altavoz del sistema
ACPI\PNP0A03\2&DABA3FF&0                                    : Bus PCI
ACPI\PNP0B00\4&1B5998F7&0                                   : Sistema CMOS/reloj en tiempo real
ACPI\PNP0C01\2&DABA3FF&0                                    : Tarjeta de sistema
ACPI\PNP0C02\1                                              : Recursos de la placa base
ACPI\PNP0C02\3                                              : Recursos de la placa base
ACPI\PNP0C02\4                                              : Recursos de la placa base
ACPI\PNP0C02\5                                              : Recursos de la placa base
ACPI\PNP0C02\6                                              : Recursos de la placa base
ACPI\PNP0C04\4&1B5998F7&0                                   : Procesador de datos numéricos
ACPI\PNP0C0C\2&DABA3FF&0                                    : Botón de energía ACPI
ACPI\PNPB02F\4&1B5998F7&0                                   : Puerto de juegos estándar
ACPI_HAL\PNP0C08\0                                          : Sistema Microsoft compatible con ACPI
ROOT\ACPI_HAL\0000                                          : Equipo multiprocesador ACPI
23 matching device(s) found.

2009-12-22 15:58:20 : <INIT> 2. PCI devices

PCI\VEN_1002&DEV_5964&SUBSYS_2073148C&REV_01\4&1AFFAA3D&0&0008: RADEON 9200 SE Family (Microsoft Corporation)
PCI\VEN_1039&DEV_0003&SUBSYS_00000000&REV_00\3&61AAA01&0&08 : Controlador de procesador SIS a AGP
PCI\VEN_1039&DEV_0648&SUBSYS_00000000&REV_51\3&61AAA01&0&00 : Puente PCI de CPU host estándar
PCI\VEN_1039&DEV_0900&SUBSYS_80FF1043&REV_91\3&61AAA01&0&20 : Adaptador Fast Ethernet SiS 900-Based PCI 
PCI\VEN_1039&DEV_0963&SUBSYS_00000000&REV_25\3&61AAA01&0&10 : Puente PCI ISA estándar
PCI\VEN_1039&DEV_5513&SUBSYS_80871043&REV_00\3&61AAA01&0&15 : Controladora SiS PCI IDE
PCI\VEN_1039&DEV_7001&SUBSYS_80871043&REV_0F\3&61AAA01&0&18 : Controladora de host abierto SiS 7001 PCI a USB
PCI\VEN_1039&DEV_7001&SUBSYS_80871043&REV_0F\3&61AAA01&0&19 : Controladora de host abierto SiS 7001 PCI a USB
PCI\VEN_1039&DEV_7002&SUBSYS_80871043&REV_00\3&61AAA01&0&1B : Controlador de host mejorado PCI a USB SiS
PCI\VEN_10EC&DEV_8139&SUBSYS_813910EC&REV_10\3&61AAA01&0&48 : NIC Fast Ethernet PCI Familia RTL8139 de Realtek 
PCI\VEN_13F6&DEV_0111&SUBSYS_011113F6&REV_10\3&61AAA01&0&50 : Controladora de sonido multimedia
11 matching device(s) found.

2009-12-22 15:58:20 : <INIT> 3. HDAUDIO devices

No matching devices found.

2009-12-22 15:58:20 : <INIT> 4. USB devices

USB\ROOT_HUB\4&16151B0D&0                                   : Concentrador raíz USB
USB\ROOT_HUB\4&28CECBB2&0                                   : Concentrador raíz USB
USB\ROOT_HUB20\4&3905CA30&0                                 : Concentrador raíz USB
USB\VID_045E&PID_0053\5&2C026D0D&0&1                        : Dispositivo de interfaz humana USB
USB\VID_046D&PID_C30F\5&28E271E&0&1                         : Dispositivo compuesto USB
USB\VID_046D&PID_C30F&MI_00\6&19755CAA&0&0000               : Dispositivo de interfaz humana USB
USB\VID_046D&PID_C30F&MI_01\6&19755CAA&0&0001               : Dispositivo de interfaz humana USB
7 matching device(s) found.

Your SoundBlaster is not listed??? Nor is it listed in the SetupAPI.log.

you can't install a driver for a device that technically does not exist. big_smile

This most likely indicates that you have a resource conflict.
IE another device is stomping on it and the OS and the MB do not see it at all.
Sometimes this can be fixed by moving the card to another slot in the MB.
Many times Interrupts and other resources are physically tied to the slots, especially with Intel MBs.

Try moving the SoundBlaster to another slot on the MB. smile

Short version... You can't install drivers for a device that is not listed by the HWIDs tool. wink
- Either the Card is dead or it is invisible due to a hardware conflict.
- Either way you must resolve the hardware issue first... Once that is done you may find that there is no issue at all big_smile.

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Re: error on HWID

Thank you @OverFlow, i was thinking perhaps the card is dead, because tree months ago, i have installed the drivers of soundblaster manually but at this moment no. So i will do a try to change it to another slot to see if it works.
Thanks

Re: error on HWID

Cards seldom die... the resource conflict is a more likely scenario.

If moving it to another slot does not make it show up I would definately try it in another system before assuming it is dead smile.


Glad to help!

PS Many BIOS allow you to move resources around (Re-Enumerate) that may also help!

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Re: error on HWID

Thanks @OverFlow
When i opened the computer to change the card´s slot, i have realized that the card has been changed to a genius and it is not the soundblaster. I asked my friend where is your sound card soundblaster? he told me he didn´t know and surely the man who has changed the source power of the computer, has changed it. is shameful.

Re: error on HWID

I would confront the man in question.
It may have just been a simple mistake, simply grabbing the wrong card off his bench. In which case he should return / exchange it. If he is actually a thief then he is probably also a liar, but, you may still be able to shame him into coughing it up.
Either way it's worth the risk. You have nothing to loose.

I hope he won't let that guy work on his PC anymore.
Either he is careless or he is a thief either way I would not recommend going back.

Best of luck!

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Re: error on HWID

As you say, he is liar. he said that only he changed the power and he has not even seen any sound card. So i told to him to let the problem and not to go back to that man.
Merry christmas

Re: error on HWID

Merry Christmas to you and your friends and family sir!

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