• Fragbert
  • DriverPacks Veteran & Testing Team
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  • Registered: 2006-05-28
  • Posts: 361

Topic: [SOLVED]: Dell lattitude sound drivers not installing

When running an UXPCD install on a Dell Lattitude D620 with BASE 7.04, Sound A 704.1, and Sound B 7.04, no drivers are installed on a Dell lattitude D620 and as a result sound is not working.

People with other models of Dell laptops report similar problems here http://forum.driverpacks.net/viewtopic.php?id=1492 and here http://forum.driverpacks.net/viewtopic.php?id=1478

Downloading and installing the drivers directly from Dell works.

Release Title: Audio: SIGMATEL STAC 92XX C-Major HD Audio, Driver, Windows 2000, Windows XP, Windows XP x64, Multi Language, Multi System, v.5.10.0.4995, A06
Release Date: 6/23/2006
Criticality: Optional
Description: Sigmatel STAC92XX C-Major HD Audio Driver

http://ftp.us.dell.com/audio/R122161.EXE

HWIDs:

=========== 
PCI devices 
=========== 
 
 
PCI\VEN_10DE&DEV_01D7&SUBSYS_01C21028&REV_A1\4&1C9EC085&0&0008: NVIDIA Quadro NVS 110M
PCI\VEN_1217&DEV_6972&SUBSYS_01C21028&REV_40\4&2FE911E8&0&08F0: O2Micro OZ6912 CardBus Controller
PCI\VEN_14E4&DEV_1600&SUBSYS_01C21028&REV_02\4&378EDFA4&0&00E2: Broadcom NetXtreme 57xx Gigabit Controller
PCI\VEN_8086&DEV_2448&SUBSYS_00000000&REV_E1\3&61AAA01&0&F0 : Intel(R) 82801 PCI Bridge - 2448
PCI\VEN_8086&DEV_27A0&SUBSYS_00000000&REV_03\3&61AAA01&0&00 : Mobile Intel(R) 945GM/PM/GMS/940GML/943GML and Intel(R) 945GT Express Processor to DRAM Controller - 27A0
PCI\VEN_8086&DEV_27A1&SUBSYS_00000000&REV_03\3&61AAA01&0&08 : Mobile Intel(R) 945GM/PM/GMS/940GML/943GML and Intel(R) 945GT Express PCI Express Root Port - 27A1
PCI\VEN_8086&DEV_27B9&SUBSYS_00000000&REV_01\3&61AAA01&0&F8 : Intel(R) 82801GBM (ICH7-M) LPC Interface Controller - 27B9
PCI\VEN_8086&DEV_27C4&SUBSYS_01C21028&REV_01\3&61AAA01&0&FA : Intel(R) 82801GBM/GHM (ICH7-M Family) Serial ATA Storage Controller - 27C4
PCI\VEN_8086&DEV_27C8&SUBSYS_01C21028&REV_01\3&61AAA01&0&E8 : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C8
PCI\VEN_8086&DEV_27C9&SUBSYS_01C21028&REV_01\3&61AAA01&0&E9 : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27C9
PCI\VEN_8086&DEV_27CA&SUBSYS_01C21028&REV_01\3&61AAA01&0&EA : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CA
PCI\VEN_8086&DEV_27CB&SUBSYS_01C21028&REV_01\3&61AAA01&0&EB : Intel(R) 82801G (ICH7 Family) USB Universal Host Controller - 27CB
PCI\VEN_8086&DEV_27CC&SUBSYS_01C21028&REV_01\3&61AAA01&0&EF : Intel(R) 82801G (ICH7 Family) USB2 Enhanced Host Controller - 27CC
PCI\VEN_8086&DEV_27D0&SUBSYS_00000000&REV_01\3&61AAA01&0&E0 : Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D0
PCI\VEN_8086&DEV_27D2&SUBSYS_00000000&REV_01\3&61AAA01&0&E1 : Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D2
PCI\VEN_8086&DEV_27D4&SUBSYS_00000000&REV_01\3&61AAA01&0&E2 : Intel(R) 82801G (ICH7 Family) PCI Express Root Port - 27D4
PCI\VEN_8086&DEV_27D8&SUBSYS_01C21028&REV_01\3&61AAA01&0&D8 : Microsoft UAA Bus Driver for High Definition Audio
PCI\VEN_8086&DEV_27DA&SUBSYS_01C21028&REV_01\3&61AAA01&0&FB : Intel(R) 82801G (ICH7 Family) SMBus Controller - 27DA
PCI\VEN_8086&DEV_4222&SUBSYS_10208086&REV_02\4&360A6DE&0&00E1: Intel(R) PRO/Wireless 3945ABG Network Connection
19 matching device(s) found.
 
 
=========== 
USB devices 
=========== 
 
USB\ROOT_HUB\4&16B3F35C&0                                   : USB Root Hub
USB\ROOT_HUB\4&3357D24F&0                                   : USB Root Hub
USB\ROOT_HUB\4&529CAA5&0                                    : USB Root Hub
USB\ROOT_HUB\4&84DA6E5&0                                    : USB Root Hub
USB\ROOT_HUB20\4&167C9B3&0                                  : USB Root Hub
USB\VID_0409&PID_0058\6&D8CB902&0&1                         : Generic USB Hub
USB\VID_045E&PID_009D\6&D8CB902&0&4                         : USB Composite Device
USB\VID_045E&PID_009D&MI_00\7&3D6775A&0&0000                : USB Human Interface Device
USB\VID_045E&PID_009D&MI_01\7&3D6775A&0&0001                : USB Human Interface Device
USB\VID_0B97&PID_7761\6&363A31A4&0&3                        : Generic USB Hub
USB\VID_0B97&PID_7762\7&1E38C312&0&2                        : O2Micro OZ776 USB CCID Smartcard Reader
USB\VID_413C&PID_0058\5&277DDB86&0&8                        : Generic USB Hub
USB\VID_413C&PID_A005\5&277DDB86&0&2                        : Generic USB Hub
13 matching device(s) found.
  • muiz
  • Vista / 7/8 Driverpacks Team
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  • Registered: 2006-07-01
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Re: [SOLVED]: Dell lattitude sound drivers not installing

The driver you posted is older then the one that is already present in the pack.

Last edited by muiz3 (2007-05-01 17:55:56)

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  • Fragbert
  • DriverPacks Veteran & Testing Team
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  • Posts: 361

Re: [SOLVED]: Dell lattitude sound drivers not installing

muiz wrote:

The driver you posted is older then the one that is already present in the pack.

As you can see there are still several Dell laptops here not getting their sound driver installed - could the driver referenced above be put in an additional folder in the "D" (Dell) folder of the sigmatel/C-major section?

  • Fragbert
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Re: [SOLVED]: Dell lattitude sound drivers not installing

These drivers were put in D\S\S\D\3 of 7.0.5 correct? Were the inf's modified in any way?

Last edited by Fragbert (2007-05-22 07:33:03)

  • cwbshaw
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  • Posts: 24

Re: [SOLVED]: Dell lattitude sound drivers not installing

Hi....

I just thought I would add my 2c to this. I have the same problem with a Dell Latitude D820 and the Sigmatel Stac 92XX C-Major HD Audio device.
I have also seen the same problem with another Latitude (a really neat light and small laptop....sorry can't remember the model number).

In my case, after installation (on both laptops), I end up with an unidentified PCI device listed in the Device Manager......however, as it turns out I am missing 2 devices (although Device Manager doesn't seem to show this).....the Sigmatel 92XX and also a Conexant D110 modem (even though I have include the 3rd Party Modem driver pack DP_Modem_wnt5_x86-32_702mod.7z)

I know this group is only for the Sound driverpack, but it appears that the modem and the audio device are related.....in order to get everything working, I have to:

* First install the modem driver using setup.exe in the driver from the Dell website (ftp://ftp.us.dell.com/comm/R90851.EXE).
* Then I have to install the Sigmatel Driver again using the setup.exe in the driver from the Dell website (same as mentioned earlier - http://ftp.us.dell.com/audio/R122161.EXE).

....and it doesn't work properly unless I do it in that order.

Until now, I have just resorted to manually performing the above steps after the OS installation is completed.

Apologies if this has been covered already.....however I didn't see a post linking the modem and audio driver on a Dell D820.

HTH.

Chris.

  • Helmi
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Re: [SOLVED]: Dell lattitude sound drivers not installing

Probabaly missing the HDA hotfix, hence, the actual HDA driver cannot get installed as the device is not being detected.
As the modem also runs on HDA for these audio chipsets, it is naturally also affected.

The drivers from Dell's site probabaly come with a real installer and you did not only right-click the INFs to install it.
Hence, it will also supply and install the HDA hotfix in the process (maybe unnoticed by you).

Do you use any Update Packs on your UWXPCD that already include the hotfix?
If not, can we see your DPs_BASE.log and DPsFnshr.log files, please?

http://d1syubgj0w3cyv.cloudfront.net/cdn/farfuture/AeXmpESLemRyQ4RE-dgdjRhN_hKaXMe7woWjOK2wsnk/perpetual:forever/userbar/moderator-3.png

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  • cwbshaw
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  • Posts: 24

Re: [SOLVED]: Dell lattitude sound drivers not installing

Helmi wrote:

Probabaly missing the HDA hotfix, hence, the actual HDA driver cannot get installed as the device is not being detected.
As the modem also runs on HDA for these audio chipsets, it is naturally also affected.

The drivers from Dell's site probabaly come with a real installer and you did not only right-click the INFs to install it.
Hence, it will also supply and install the HDA hotfix in the process (maybe unnoticed by you).

Do you use any Update Packs on your UWXPCD that already include the hotfix?
If not, can we see your DPs_BASE.log and DPsFnshr.log files, please?

Hi....

I am actually using unattended from unattended.sourceforge.net. In my case, I don't use a CD.....I am using PXE boot.

My image is XP with SP2 and RyanVM's PostSP2 pack both applied via nLite......once thats finished I apply the Driverpacks via DPs_Base.EXE.

I have noticed that the DPs_Base window does say that it detects RyanVM's pack and so will not apply the HDA fix (KB888111).....I thought this was how it was supposed to work.....

Do you think that the problem is that the HDA fix is not being applied via DPs_Base?

I am not at my desk right now.....but I will post my logs when I get back there later this morning.

HTH.

Chris.

  • cwbshaw
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  • Registered: 2007-02-09
  • Posts: 24

Re: [SOLVED]: Dell lattitude sound drivers not installing

Hi.....

As promised in previous post, my logs.....couldn't post them here 'cos they were too big. You can see them at:

http://cwbshaw.diinoweb.com/files/

HTH.

Chris.

  • Helmi
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Re: [SOLVED]: Dell lattitude sound drivers not installing

cwbshaw wrote:

I have noticed that the DPs_Base window does say that it detects RyanVM's pack and so will not apply the HDA fix (KB888111).....I thought this was how it was supposed to work.....

Yes, it is.
Hence, you will have to look into Ryan's Update Pack for a possible solution to this.

Do you think that the problem is that the HDA fix is not being applied via DPs_Base?

No, but probably not properly applied by Ryan's.

DriverPacks BASE does not re-apply the fix because that could break some stuff and trusts in the Update Pack to have properly applied it already.

http://d1syubgj0w3cyv.cloudfront.net/cdn/farfuture/AeXmpESLemRyQ4RE-dgdjRhN_hKaXMe7woWjOK2wsnk/perpetual:forever/userbar/moderator-3.png

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  • From: Cambridgeshire, UK
  • Registered: 2007-01-27
  • Posts: 6,226

Re: [SOLVED]: Dell lattitude sound drivers not installing

Helmi wrote:

Do you think that the problem is that the HDA fix is not being applied via DPs_Base?

No, but probably not properly applied by Ryan's.

DriverPacks BASE does not re-apply the fix because that could break some stuff and trusts in the Update Pack to have properly applied it already.

I can vouch that Ryan's update pack v2.1.11 has KB888111 integrated into it.
Helmi's correct, integrating KB888111 twice into your source may break some dependencies.  I'm not clear on the specifics, but RyanVM & Bâshrat the Sneaky collaborated on that function of the DPBase for this specific problem.

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  • Helmi
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Re: [SOLVED]: Dell lattitude sound drivers not installing

mr_smartepants wrote:

I can vouch that Ryan's update pack v2.1.11 has KB888111 integrated into it.

Definately, and I'm not doubting that, however, I had similar issues with the sort-of German version of Ryan's Pack, Sereby's (which, unfortunately is on halt now thanks to some "nice" letters from MS, desperately searching for a German-based (no translation for Ryan's available as I can see) Update Pack, btw!).

What I am trying to say is, this one is not in our hands to fix, I guess, but rather the Update Pack creator's.
(provided the DriverPack Sound B did as it told and not re-applied KB888111)

Better take it over to Ryan's forum, IMO, or at least make them aware of this thread.

http://d1syubgj0w3cyv.cloudfront.net/cdn/farfuture/AeXmpESLemRyQ4RE-dgdjRhN_hKaXMe7woWjOK2wsnk/perpetual:forever/userbar/moderator-3.png

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