1 Reply by andreasbalzer

(8 replies, posted in Hardware)

mr_smartepants wrote:

AFAIK, the build code for the server2008r2 core of Home Server is "Vail", not "Phoenix".

Vail is the software on top of it. The core has different codenames.

The AMD processor driver is built into NT6 systems (Vista/Win7/Server2k8) so you should be covered out of the box.  If not, a quick trip to Windows Update should solve this whole issue.

Indeed it is there and has been automatically installed during setup, however it displays the message posted in the first post as well as that broken device that was identified as a button or fan or ....

So let me get this straight, you're running a phantom "alpha" version of an OS on an old server whose company went out of business?

yup

If you can't get support from M$ who gave you this alpha-OS (you're authorized to run it right?)

Yup, i'm a beta tester and a Microsoft Student Partner. It's like 'this is the build, try to see whether you can get it to run on your server'. Anything non-MS driver related is not supported by MS. It's about their beta OS, not the drivers (and related blue screen) from a third party. So I am pretty much on a road to find drivers/patches for hardware that is pretty much impossible to identify because the companies behind do longer exist. Currently I got 29/31 hardware related problems solved.

or the company who made the hardware, then I guess you're out of luck because our magic wand doesn't stretch that far. wink

It was worth a try wink At least the driver packs got my mass controller to work. It doesn't do hot swapping yet but at least the drives get identified and Device Manager is a happy with it.

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2 Reply by andreasbalzer

(8 replies, posted in Hardware)

OverFlow wrote:

How the Heck are we supposed to help you find drivers? For all we know you are running Linux... In which case you are REALLY lost wink tongue

Unfortunately due to NDAs it's not very easy to answer your questions wink

I'm using Windows Codename Phoenix, based on Windows Server 2008 R2 Core 64Bit. It's a MS internal build.

The system is a Belinea o.center and has been manufactured by MAXDATA. Both companies went bankrupt. :-/
The motherbord has been manufactured by INVENTEC; they don't provide any software drivers to download. The BIOS is locked and cannot be accessed.

The server itself features one power button, one recovery button (its only function is to boot into another system stored on USB keys). It has an inbuilt eSata, 4x USB, 1 ethernet port. There are 4 SATA drive slots for harddisks. These slots should feature hotswapping, in Win Server 2003 they did, currently with 2008R2 they don't.

And then there are 6 blinking lights, 5 of them are controlled via software that is not available for Windows Server 2008R2. The processor has been replaced. Now it's an Athlon X2 4850e, before it was some kind of AMD LE dunno.. The OS has been installed after the replacement.

I already tried to give you a push in the correct direction here...
ACPI\AuthenticAMD_-_AMD64_Family_15_Model_107_-_AMD_Processor_model_unknown\_0
ACPI\AuthenticAMD_-_AMD64_Family_15_Model_107_-_AMD_Processor_model_unknown\_1
Is your AMD processor
AMD processors are covered by the DriverPacks CPU pack (not the Misc pack)

I tried your CPU pack now. Windows says the most recent drivers are already installed and work fine.

Did you try to use the SAD (Stand Alone Drivers) feature of DriverPacks BASE? (is SAD how you tried the Misc pack?)

Nope. I downloaded the packs, put them into a directory, went to Windows Device Manager, right clicked onto the broken devices and selected Update drivers. Then I choosed the directory and selected to include subfolders. However I have your DriverPacks BASE installed.

You should try the CPU pack with SAD if you haven't yet. Again this is not a big deal, the proccesor will not run any better... pretty much all the cpu driver does is to make the yellow exclamation point go away in device manager... wink.  A rose by any other name tongue.

Actually I try to get rid of that marathon of Windows bug checks I get every now and then. (Especially a Processor hadware exception; posted to AMD forums, no answers yet)

go to http://www.downloadwindowsdrivers.info and follow to your HWID  ACPI\AuthenticAMD_
several drivers can be found... http://www.downloadwindowsdrivers.info/ … enticamd_/
Although CPU drivers are not needed and won't really make your computer run any better or worse.

Guess I need something more recent than XP 32 bit drivers. :-/

Same for finding the other ones...
although if i were you i would go to the OEM providers site for them... Dell, HP, Acer, whomever built the PC or notebook. (you failed to mention what it was).

The manufacturers all went bankrupt, INVENTEC does not provide anything to download nor support.

by googling ACPI\PNP0C0C\2&daba3ff&2 It looks like this is a CPU fan or Battery for a laptop...

It's a server. It has that usual CMOS battery and a CPU fan. Could this be related to Cool n' quiet systems?

Is this a laptop? what kind? did you try their site for drivers?

no drivers online.. :-(

If I need to provide more information please do not hesitate to ask. I'll try my very best to answer.

Andreas

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3 Reply by andreasbalzer

(8 replies, posted in Hardware)

Ok, I agree I should have read these linked pages instead of just accepting the text written...
I googled the identifiers before but Google results show up various results, yet not a single one seems to be related to a driver. I tried your driverpacks Misc, yet it did not include anything Windows found useful. Btw: The computer does only have a power on button. Do these things need drivers? *confused*

Thanks for your help

Edit:
Hm. I just ran the tool mentioned. I do not know how to proceed from here. There aren't any vendor information down there as far as I can see. :-/

=========== 
PCI Devices 
=========== 
PCI\VEN_1002&DEV_4387&SUBSYS_43871002&REV_00\3&2411E6FE&1&98: Standard OpenHCD USB Host Controller
PCI\VEN_1002&DEV_7913&SUBSYS_12341002&REV_00\3&2411E6FE&1&10: PCI standard PCI-to-PCI bridge
PCI\VEN_10DE&DEV_0421&SUBSYS_00000000&REV_A1\4&1AA94D3F&0&0010: NVIDIA GeForce 8500 GT
PCI\VEN_1002&DEV_4388&SUBSYS_43881002&REV_00\3&2411E6FE&1&99: Standard OpenHCD USB Host Controller
PCI\VEN_1002&DEV_7916&SUBSYS_12341002&REV_00\3&2411E6FE&1&30: PCI standard PCI-to-PCI bridge
PCI\VEN_10EC&DEV_8168&SUBSYS_00401170&REV_02\4&1A277118&0&0038: Realtek RTL8168C(P)/8111C(P) Family PCI-E Gigabit Ethernet NIC (NDIS 6.20)
PCI\VEN_1002&DEV_4389&SUBSYS_43891002&REV_00\3&2411E6FE&1&9A: Standard OpenHCD USB Host Controller
PCI\VEN_1002&DEV_7917&SUBSYS_12341002&REV_00\3&2411E6FE&1&38: PCI standard PCI-to-PCI bridge
PCI\VEN_1002&DEV_438A&SUBSYS_438A1002&REV_00\3&2411E6FE&1&9B: Standard OpenHCD USB Host Controller
PCI\VEN_1022&DEV_1100&SUBSYS_00000000&REV_00\3&2411E6FE&1&C0: AMD HyperTransport(tm) Configuration
PCI\VEN_1002&DEV_4380&SUBSYS_00401170&REV_00\3&2411E6FE&1&90: Standard AHCI 1.0 Serial ATA Controller
PCI\VEN_1002&DEV_438B&SUBSYS_438B1002&REV_00\3&2411E6FE&1&9C: Standard OpenHCD USB Host Controller
PCI\VEN_1022&DEV_1101&SUBSYS_00000000&REV_00\3&2411E6FE&1&C1: AMD Address Map Configuration
PCI\VEN_1002&DEV_4384&SUBSYS_00000000&REV_00\3&2411E6FE&1&A4: ATI I/O Communications Processor PCI Bus Controller
PCI\VEN_1002&DEV_438C&SUBSYS_438C1002&REV_00\3&2411E6FE&1&A1: Standard Dual Channel PCI IDE Controller
PCI\VEN_1022&DEV_1102&SUBSYS_00000000&REV_00\3&2411E6FE&1&C2: AMD DRAM and HyperTransport(tm) Trace Mode Configuration
PCI\VEN_1002&DEV_4385&SUBSYS_00401170&REV_14\3&2411E6FE&1&A0: ATI I/O Communications Processor SMBus Controller
PCI\VEN_1002&DEV_438D&SUBSYS_438D1002&REV_00\3&2411E6FE&1&A3: ATI I/O Communications Processor LPC Controller
PCI\VEN_1022&DEV_1103&SUBSYS_00000000&REV_00\3&2411E6FE&1&C3: AMD Miscellaneous Configuration
PCI\VEN_1002&DEV_4386&SUBSYS_43861002&REV_00\3&2411E6FE&1&9D: Standard Enhanced PCI to USB Host Controller
PCI\VEN_1002&DEV_7910&SUBSYS_12341002&REV_00\3&2411E6FE&1&00: PCI standard host CPU bridge
PCI\VEN_1095&DEV_3132&SUBSYS_00401170&REV_01\4&23B87916&0&0030: Silicon Image SiI 3132 SATALink Controller
22 matching device(s) found.
 
=========== 
USB Devices 
=========== 
USB\ROOT_HUB20\4&344BF3&0                                   : USB Root Hub
USB\ROOT_HUB\4&1827531D&0                                   : USB Root Hub
USB\ROOT_HUB\4&2578AF2B&0                                   : USB Root Hub
USB\ROOT_HUB\4&259FA2B4&0                                   : USB Root Hub
USB\ROOT_HUB\4&2F78AAE8&0                                   : USB Root Hub
USB\ROOT_HUB\4&32F0FEC2&0                                   : USB Root Hub
6 matching device(s) found.
 
============= 
Input Devices 
============= 
No matching devices found.
 
============ 
ACPI Devices 
============ 
ACPI\PNP0C01\4&2E2F20E9&0                                   : System board
ACPI\PNP0C02\3&2411E6FE&1                                   : Motherboard resources
ACPI\PNP0C02\4&2E2F20E9&0                                   : Motherboard resources
ACPI\PNP0C04\4&2E2F20E9&0                                   : Numeric data processor
ACPI\AUTHENTICAMD_-_AMD64_FAMILY_15_MODEL_107_-_AMD_PROCESSOR_MODEL_UNKNOWN\_0: AMD Processor model unknown
ACPI\PNP0C09\4&2E2F20E9&0                                   : Microsoft ACPI-Compliant Embedded Controller
ACPI\PNP0C0C\2&DABA3FF&2                                    : ACPI Power Button
ACPI\PNP0F13\4&2E2F20E9&0                                   : PS/2 Compatible Mouse
ACPI\AUTHENTICAMD_-_AMD64_FAMILY_15_MODEL_107_-_AMD_PROCESSOR_MODEL_UNKNOWN\_1: AMD Processor model unknown
ACPI_HAL\PNP0C08\0                                          : Microsoft ACPI-Compliant System
ACPI\BEXT0000\0
ACPI\FIXEDBUTTON\2&DABA3FF&2                                : ACPI Fixed Feature Button
ACPI\PNP0000\4&2E2F20E9&0                                   : Programmable interrupt controller
ACPI\PNP0100\4&2E2F20E9&0                                   : System timer
ACPI\PNP0200\4&2E2F20E9&0                                   : Direct memory access controller
ACPI\PNP0303\4&2E2F20E9&0                                   : Standard PS/2 Keyboard
ROOT\ACPI_HAL\0000                                          : ACPI x64-based PC
ACPI\PNP0800\4&2E2F20E9&0                                   : System speaker
ACPI\PNP0A08\1                                              : PCI bus
ACPI\PNP0B00\4&2E2F20E9&0                                   : System CMOS/real time clock
20 matching device(s) found.
 
============ 
 HDA Audio 
============ 
No matching devices found.
 
============ 
RAID Devices 
============ 
PCI\VEN_1002&DEV_4380&SUBSYS_00401170&REV_00\3&2411E6FE&1&90
    Name: Standard AHCI 1.0 Serial ATA Controller
    Hardware ID's:
        PCI\VEN_1002&DEV_4380&SUBSYS_00401170&REV_00
        PCI\VEN_1002&DEV_4380&SUBSYS_00401170
        PCI\VEN_1002&DEV_4380&CC_010601
        PCI\VEN_1002&DEV_4380&CC_0106
    Compatible ID's:
        PCI\VEN_1002&DEV_4380&REV_00
        PCI\VEN_1002&DEV_4380
        PCI\VEN_1002&CC_010601
        PCI\VEN_1002&CC_0106
        PCI\VEN_1002
        PCI\CC_010601
        PCI\CC_0106
PCI\VEN_1002&DEV_438C&SUBSYS_438C1002&REV_00\3&2411E6FE&1&A1
    Name: Standard Dual Channel PCI IDE Controller
    Hardware ID's:
        PCI\VEN_1002&DEV_438C&SUBSYS_438C1002&REV_00
        PCI\VEN_1002&DEV_438C&SUBSYS_438C1002
        PCI\VEN_1002&DEV_438C&CC_01018A
        PCI\VEN_1002&DEV_438C&CC_0101
    Compatible ID's:
        PCI\VEN_1002&DEV_438C&REV_00
        PCI\VEN_1002&DEV_438C
        PCI\VEN_1002&CC_01018A
        PCI\VEN_1002&CC_0101
        PCI\VEN_1002
        PCI\CC_01018A
        PCI\CC_0101
PCI\VEN_1095&DEV_3132&SUBSYS_00401170&REV_01\4&23B87916&0&0030
    Name: Silicon Image SiI 3132 SATALink Controller
    Hardware ID's:
        PCI\VEN_1095&DEV_3132&SUBSYS_00401170&REV_01
        PCI\VEN_1095&DEV_3132&SUBSYS_00401170
        PCI\VEN_1095&DEV_3132&CC_018000
        PCI\VEN_1095&DEV_3132&CC_0180
    Compatible ID's:
        PCI\VEN_1095&DEV_3132&REV_01
        PCI\VEN_1095&DEV_3132
        PCI\VEN_1095&CC_018000
        PCI\VEN_1095&CC_0180
        PCI\VEN_1095
        PCI\CC_018000
        PCI\CC_0180
3 matching device(s) found.

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4 Topic by andreasbalzer

(8 replies, posted in Hardware)

Hi,
I have an unknown device in Device Manager. Do you have any idea what device this is and where I can find drivers for it?

Here's what Device Manager says:

ACPI\AuthenticAMD_-_AMD64_Family_15_Model_107_-_AMD_Processor_model_unknown\_0
ACPI\AuthenticAMD_-_AMD64_Family_15_Model_107_-_AMD_Processor_model_unknown\_1
ACPI\PNP0C0C\2&daba3ff&2
ACPI\PNP0A08\1
ACPI\FixedButton\2&daba3ff&2

Thanks in advance!

Andreas

Go to forum: Hardware