1 Reply by karatefrog

(27 replies, posted in Feedback and Support - DriverPacks Base)

Indeed, I was not using the latest driver packs, however I want to say that it might be the chipset drivers causing an issue (the GX620 has oddly named drivers compared to everything else..) which hasn't been updated since Feb (I presume).

I have a few questions before I embark on this quest to figure out what's going on:

1) Are there any log files that I should also look at for information regarding driver changes / installs?
2) Is there a tool for finding / listing out HWIDs?

I'm also going to verify that those versions of the files are causing the problem. Also, my coworker pointed out that Windows File Protection should be off, I'm going to make sure that it is indeed turned off via nLite the next build that I do of the unattended... just to make sure (but once again, I used the same dvd to install on the optiplex 960 and that did not have any issues.. Also the nLite configuration in the DVD shows that the DoSFC is in the nLite configuration file.)

I'm going to try and track this down, as it's really disturbing that a specific model is having these problems with DriverPacks..

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2 Reply by karatefrog

(27 replies, posted in Feedback and Support - DriverPacks Base)

Hi,

First off, let me thank you for correcting my misunderstanding of how driver packs worked. I really appreciate it.

Secondly, we are using 10.03 for the LAN drivers. In our older unattended with a working driver packs we were using 8.12.1.

Third, I want to believe that it is not the LAN drivers, since we disabled the integrated NIC on the machine prior to installing to test if it was indeed the network card, but the system still froze. Disabling the integrated nic makes it not show up as a device until it's re-enabled, in which 'Found new Hardware wizard' would pop up.

Fourth, Does Driver Packs in any way modify the system drivers like tcpip.sys, ipsec.sys, afd.sys, etc? Because these are the problem drivers. The versions are different on the GX620 in question.

Here are the driver packs used on the broken GX620 and Optiplex 960: 

CPU: 9.12
Chipset: 10.02
Graphics A: 10.03
Graphics B: 10.03
Graphics C: 9.12
Lan: 10.3
Mass Stroage: 9.01
Sound A: 10.3
Sound B: 10.3
WLAN: 10.03

Here are the older driver packs used in the year old unattended:

CPU: 8.04
Chipset: 9.02
Graphics A: 8.12.1
Graphics B: 8.12.1
Graphics C: 8.12.1
Lan: 8.12.1
Mass Stroage: 9.01
Sound A: 8.05
Sound B: 8.05
WLAN: 8.06

Now when looking at the problem drivers in question from the event log (afd.sys, ipsec.sys, tcpip.sys, etc), here are the following versions: 

Dell GX620 with driverpacks - 5.1.2600.5512 (xpsp.080413-2113)
Dell GX620 with no driver packs - 5.1.2600.5877 (xpsp_sp3_qfe.090916-1338)
Dell Optiplex 960 with driverpacks - 5.1.2600.5877 (xpsp_sp3_qfe.090916-1338)

It is strange that the version of the tcpip.sys, afd.sys, ipsec.sys, etc are out dated in the GX620 that's broken, but the same unattended with driver packs dvd is used on the Optiplex 960 and the versions are correct.

I looked in the setupapi.log and the DPsFnshr.log for tcpip.sys, etc and nothing appeared..

Let me know what you think, I'll be also doing what you suggested, but I wanted to let you know that the NIC was disabled prior to installing the unattended just to test if it was indeed the NIC drivers, but the things that are failing are the afd.sys, ipsec.sys, tcpip.sys, netbt.sys, etc.

Thank You,
Zach

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3 Reply by karatefrog

(27 replies, posted in Feedback and Support - DriverPacks Base)

The log files are a bit too big for this post so I uploaded them to pastebin:

Setupapi.log
DPsFnshr.log
Event Log Entries

More information:

I think that the problem occurs at the T-12 stage. Since after setup, the computer freezes during the booting prior to the first user login... However, driver packs finisher did run in safe mode, so I bet it would be wise for me to do redo the install and not run driver packs finisher at first login.

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4 Reply by karatefrog

(27 replies, posted in Feedback and Support - DriverPacks Base)

Sure thing. I will upload those tomorrow when I get into work. I'll also export the event log entries.

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5 Topic by karatefrog

(27 replies, posted in Feedback and Support - DriverPacks Base)

Hello,

We are having a problem with our Unattended XP installation DVD. We are currently updating our unattended to include all the Microsoft updates (we use RyanVM with an all-in-one update pack) and we figured we ought to update the driver packs also.

We got everything working fine on the DVD in a virtual machine environment and we decided to test it out on some of our computers. We have two computers that we are testing our new unattended and they are the Dell Optiplex GX620 and the Dell Optiplex 960.

The GX620 is a Pentium D / ICH7 and the Optiplex 960 is a Core 2 Duo.

We used the most updated driver packs for this DVD and here is our problem:

The Dell GX620 goes through the installation just fine, except for when it first tries to boot to login for the first time. It gets stuck on the blue bar. I narrowed it down to a good amount of boot-start / system-start drivers not starting up including afd.sys, tcpip.sys, netbt.sys, ipsec.sys, etc.

The GX620 can only boot while in safe mode, but as soon as you try to use anything that requires networking (Safe Mode with Networking and Normal Boot), Windows fails to boot.

The Optiplex 960 does not experience these problems.

Also, when the GX620 booted in safe mode, it installed the drivers via driverpacks finisher. I noticed some differences between our year-old unattended and the new unattended in the chipset driver names.

The newer driver packs install the chipset and mass storage controllers as N10 / ICH7 whereas the older unattended basically just had ICH7 without the N10.

We narrowed it down to driverpacks being the problem, we created DVDs without the update packs and DP and it still failed and then we tried the update packs without DP and it didn't fail.


Anybody have an idea what's causing tcpip.sys, afd.sys, netbt, ipsec to fail?

If you guys need more information, please let me know.

Thanks,
Zach

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