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Hi,

I am creating a new corporate image for our workstations which are a mixture of Dell Optiplex 745, 755, Vostro laptops and desktops and Latitude D610, D620, D630 and other laptops.  I created the image on an Optiplex 755 and used the following driverpacks:

DP_Bluetooth_wnt5_x86-32_910.7z
DP_Chipset_wnt5_x86-32_1209.7z
DP_Graphics_A_wnt5_x86-32_1206.7z
DP_Graphics_B_wnt5_x86-32_1206.7z
DP_Graphics_C_wnt5_x86-32_1206.7z
DP_Graphics_PhysX_wnt5_x86-32_1206.7z
DP_HID_wnt5_x86-32_1209.7z
DP_LAN-RIS_wnt5_x86-32_1011.7z
DP_LAN_wnt5_x86-32_1205.7z
DP_MassStorage_wnt5_x86-32_1209.7z
DP_Modem_wnt5_x86-32_1205.7z
DP_Sound_A_wnt5_x86-32_1111.7z
DP_Sound_B_wnt5_x86-32_1111.7z
DP_WebCam_wnt5_x86-32_1107.7z
DP_WLAN_wnt5_x86-32_1202.7z

I have used driverpacks and sysprep in the past numerous times and now I am having a huge issue.  I unzipped the drivers into a folder and use spdrvscn to add the appropriate registry entries for the drivers.  Installed and configured all of my applications and ran all updates.  Nothing strange so far.  I customized my sysprep.inf and execute sysprep -bmsd, then sysprep clicking the "Use Mini Setup" option.  The workstation image was then captured and deployed to the D630 laptops.  Mini setup runs as expected, however, I am not able to use the laptop's keyboard and touchpad.  I have to connect a USB keyboard and mouse to complete the setup.  After the setup is complete, device manager shows an unknown device with a yellow exclamation mark under the keyboards key.  The device's status states that "The drivers for this device are not installed. (Code 28)"

If I try to delete the device and have windows redetect and install it, I get an error saying that "There was a problem installing this hardware.  Dell Touchpad.  The system cannot find the file specified."  Another error then pops up for the PS/2 keyboard (106 keys ctrl + caps).  "Cannot create a file when that file already exists."

Has anyone seen this before.  I took an image of the system before running sysprep and I have tried running sysprep with and without the "Detect Non Plug and Play Devices" checked.  I get the same result.  I also added the official dell drivers for the various workstations and laptops and ran the spdrvscan pointing the the dell drivers first before pointing to the driverpacks drivers.

The strange thing is that I did a similar image earlier in the year and I did not get this issue on the laptops.  This seem to affect just the laptops.  I deployed the image to a desktop and it works fine.

Any assistance in solving this would be greatly appreciated.

Thanks.